How We Work

 

Our clients are the leading insurance companies, legal firms and loss adjusters in the UK.  We therefore always ensure that our work is conducted in a highly professional, structured and detailed manner.

 

Once we are notified of a fire that requires investigating, we will assign the most appropriate fire investigator.  This fire investigator will lead the investigation and oversee all aspects of the forensic work and the subsequent report that is issued to the client.  This means the client has a single point of contact if required.

 

When physical evidence exists (e.g. fire-damaged car or building), the fire investigator will be on the scene rapidly to conduct their detailed forensic investigation.  This process includes surveying the scene and its components, where necessary disassembling key elements of the scene and ensuring there is a photographic catalogue of all aspects.

 

Once the on-site investigation is complete, the fire investigator will create a detailed report including forensic findings, photography and recommendations for likely origins and causes of the fire.

 

In some cases our work is used as evidence in court.  Therefore, in every case, we conduct our investigation to a standard that can be relied upon if scrutinised by an apposing legal team.