This code is a summary of the detailed Hannaford Forensic Code of Practice that all our fire investigators must adhere to:
Item 1
The Hannaford Forensic investigator will hold a high standard of technical knowledge and be considered an expert in their field.
Item 2
The Hannaford Forensic investigator will not do anything in the course of practising as an investigator, which compromises or impairs any of the following:
- Their independence, impartiality, objectivity and integrity,
- Their high standard of work,
- Their duty to maintain confidentiality.
Item 3
The Hannaford Forensic investigator shall for the protection of the client maintain with a reputable insurer proper insurance for an adequate indemnity.
Item 4
Hannaford Forensic will not accept instructions in any matter where there is an actual or potential conflict of interests.
Item 5
Hannaford Forensic will not publicise the names or details of it cases unless given permission by the interested parties.
If you would like to find out more about how we work or more details regarding our code of practice, please contact us.
I would like to thank you for your assistance in this matter and in particular establishing the cause of the fire which, due to the damage caused was far from straightforward
Insurer
We have recently received a full settlement of our claim from the insurers… we would like to thank you for your assistance in this case.
Insurer